Troubleshooting
If you suspect an issue with the machine, first check each of the items below to identify the issue, and then follow the troubleshooting tips. You can resolve most issues yourself. For further information, check the Q&A on the Brother support website (https://s.brother/cfqag/).
First, confirm the following:
- The machine’s power cord is properly connected, and the machine is turned on.
- All protective material and packing tape have been removed from the machine.
- Your wireless network access point, router, or hub is turned on, and its link indicator is flashing.
- The Bluetooth function on your mobile device is turned on.
If the issue persists after checking each item, refer to the following topics.