Welcome to Brother Support for IT Administrators

Find answers to your questions about:

• Device Management and Deployment

  • I want to manage my Brother devices remotely.

  • I need to apply one device's settings to my entire printer fleet.

  • I want to apply a common configuration across my entire printer fleet, but retain unique settings for each device.

  • I want to apply new settings to my printer fleet.

  • I need to use my printer fleet's settings on a different network.

  • I want to receive a notification when a device is almost out of ink/toner.

  • I want to view page count information for my entire printer fleet at one time.

  • I want to connect and manage my Brother devices using a Syslog Server.

  • I want to create an Azure Table and Blob Storage to connect BRAdmin Professional 4 and Microsoft Azure.

  • I want BRAdmin Professional 4 to connect to Microsoft Azure so I can manage my printer fleet on multiple networks.

  • I want to set up the Scan to E-mail Server function on a Brother device.

  • I want to set up a Scan to SFTP (Scan to SSH) profile.

  • I need to expand my device's memory so I can save additional print jobs, fonts, macros, and streams.

  • I want to print from and scan to SharePoint Online directly without using a computer.

  • I want to print to a Brother device using Microsoft Universal Print.

  • I want to have the same printer driver settings on all Windows computers connected to my printer fleet.

  • I want to connect a Brother device to Kofax ControlSuite™ for use with the Unified Client.

  • I want to connect a Brother device to Kofax ControlSuite™ in order to push print.

  • I want to set up a simple scan to folder workflow in Kofax ControlSuite™.

  • I want to apply Microsoft Universal Print settings to my entire printer fleet using a single file.

  • I want to use BRAdmin Professional 4 to apply a common configuration across my entire printer fleet, but retain unique settings for each device using the Mapply function (Windows only).

• Security Solutions

  • I want to prevent unauthorized users from changing machine settings.

  • I want to prevent specific users from using certain functions.

  • I want to ensure that confidential documents don't print until I release them at the device.

  • I want to print securely without installing additional drivers or apps.

  • I want to send print jobs from a remote location and print them all when I return.

  • I want to create password-protected scanned files.

  • I want users to access the device only by entering their Active Directory credentials.

  • I want to use SSL/TLS to encrypt communication between my Brother device and an LDAP or Active Directory server.

  • I want to install a custom printer driver on all Windows computers connected to my printer fleet.

  • I want to apply customized device settings across my entire printer fleet and be able to restore specific device settings on a regular schedule.

• Document Capture and Workflow

  • I want to use the Scan to Network Folder function so that users can scan to a shared folder using the SMB protocol.

Choose a solution

BRAdmin Professional 4

Helps you monitor the status of your device, or perform various device actions and tasks.

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BRAdmin Professional 4
Microsoft Azure Connection

Helps you monitor the status of your device and perform various device actions
and tasks.

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Setting Lock

Helps you block unauthorized access to machine settings.

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Secure Function Lock

Helps you limit excessive printing and prevent users from accessing certain machine functions.

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Secure Print

Helps you protect confidential documents from falling into the wrong hands.

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Cloud Secure Print

Helps you protect print jobs sent over the Internet, without downloading additional drivers or apps.

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Scan to Secure PDF

Helps you protect important documents by scanning them directly to secure PDF formats.

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Active Directory Authentication

Helps you manage device access and authenticate users with existing Microsoft Active Directory credentials.

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LDAPS Authentication

Helps you secure communication
between a device and the LDAP server or
Active Directory server.

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Export Driver Settings

Helps you export your customized driver settings and install the printer driver by applying the required settings to all PCs connected to your printer fleet.

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Auto Pull Configuration

Helps you manage device settings and maintain alignment with company guidelines using automated updates.

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Mass Deployment Tool

Helps you manage a variety of Brother device settings on multiple USB- and network-connected devices.

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Scan to Network Folder

Helps you set up a shared network folder so users can scan to a common
Windows location.

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Scan to E-mail Server

Helps you scan documents directly to an email server from a Brother device.

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Scan to SFTP

Helps you scan documents directly to an SFTP server from a Brother device.

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Expand Device Memory

Helps you expand the memory of your Brother device and store additional data on a USB flash drive.

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Syslog Server

Helps you monitor and manage all your devices from a central location.

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SharePoint Online

Helps you scan documents directly to SharePoint and print documents saved in SharePoint from a Brother device.

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Microsoft Universal Print

Helps you print a document from anywhere without installing a printer driver.

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Kofax ControlSuite™

Helps you manage and track documents to ensure security compliance.

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