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Transfer Faxes to Your Computer

Related Models:MFC‑T810W / MFC‑T910DW
You can transfer the faxes from your machine's memory to your computer.

MFC-T810W

  1. Press Stop/Exit to interrupt the error temporarily.
  2. Make sure you have installed Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. Do one of the following:
    • Windows 7

      From the image (Start) menu, select All Programs>Brother>Brother Utilities.

      Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive.

    • Windows 8 and Windows 10

      Launch image (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive.

  3. Read and confirm the instructions on your computer.
    Faxes in the machine's memory will be sent to your computer automatically.
    image

    When faxes in the machine's memory are not sent to your computer:

    Make sure you have set [PC Fax Receive] on the machine.

    Press image or image to select [BackupPrint:On] or [BackupPrint:Off]. Press OK.

    If faxes are in the machine's memory when you set up PC-Fax Receive, the LCD will ask if you want to transfer the faxes to your computer.

    Press image to transfer all faxes in the memory to your computer.

MFC-T910DW

  1. Press Stop/Exit to interrupt the error temporarily.
  2. Make sure you have installed Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. Do one of the following:
    • Windows 7

      From the image (Start) menu, select All Programs>Brother>Brother Utilities.

      Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive.

    • Windows 8 and Windows 10

      Launch image (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive.

  3. Read and confirm the instructions on your computer.
    Faxes in the machine's memory will be sent to your computer automatically.
    image

    When faxes in the machine's memory are not sent to your computer:

    Make sure you have set [PC Fax Receive] on the machine.

    Press image or image to select [Backup Print: On] or [Backup Print: Off]. Press OK.

    If faxes are in the machine's memory when you set up PC-Fax Receive, the LCD will ask if you want to transfer the faxes to your computer.

    Press image to transfer all faxes in the memory to your computer.

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