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Home > Troubleshooting > Document Jams > Document is Jammed under the Document Cover

Document is Jammed under the Document Cover

Related Models:DCP‑L2550DW / MFC‑L2710DW / MFC‑L2713DW / MFC‑L2715DW / MFC‑L2716DW / MFC‑L2730DW / MFC‑L2750DW / MFC‑L2751DW / MFC‑L2770DW / MFC‑L2771DW
  1. Remove any paper from the ADF that is not jammed.
  2. Lift the document cover.
  3. Pull the jammed document out to the right. If the document rips or tears, be sure you remove any debris or scraps to prevent future jams.
    image
  4. Close the document cover.
  5. Do one of the following:
    • (DCP-L2550DW/MFC-L2710DW/MFC-L2713DW/MFC-L2715DW/MFC-L2716DW)

      Press Stop/Exit.

    • (MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/MFC-L2771DW)

      Press image.

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