FAQs & Troubleshooting
![]() |
Latest |
370 Results
- 10111/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 10211/10/2021Open the Control Panel (For Windows)
- 10310/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10410/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 10509/14/2021Scan Using Secure Function Lock 3.0
- 10609/14/2021Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only)
- 10709/14/2021Replace Supplies
- 10809/14/2021Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 10909/14/2021Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 11009/14/2021Adjust the Machine's Volume
- 11109/14/2021Clean the Paper Pick-up Rollers
- 11209/14/2021Set the Setting Lock Password
- 11309/14/2021Forward Incoming Faxes to Another Machine
- 11409/14/2021Remove Small Scraps of Paper Jammed in the ADF
- 11509/14/2021Document is Jammed under the Document Cover
- 11609/14/2021Document is Jammed in the Top of the ADF Unit
- 11709/14/2021Upload Scanned Data to a SharePoint® Server
- 11809/14/2021Upload Scanned Data to an FTP Server
- 11909/14/2021Scan to Email Attachment Using ControlCenter2 (Mac)
- 12009/14/2021Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 12109/14/2021Scan to Email Attachment
- 12209/14/2021Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac)
- 12309/14/2021Scan to an Editable Text File (OCR)
- 12409/14/2021Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac)
- 12509/14/2021Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 12609/14/2021Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 12709/14/2021Save Scanned Data to a Folder as a PDF File
- 12809/14/2021Turn Off Memory Receive
- 12909/14/2021Change Memory Receive Options
- 13009/14/2021Turn Setting Lock On
- 13109/14/2021Change the Setting Lock Password
- 13209/14/2021Load Paper in the Paper Tray
- 13309/14/2021Send or Receive an Email Securely Using SSL/TLS
- 13409/14/2021Send an Email with User Authentication
- 13509/14/2021Manage Multiple Certificates
- 13609/14/2021Step by Step Guide for Creating and Installing a Certificate
- 13709/14/2021Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory® Authentication)
- 13809/14/2021Set Auto Power Off Mode
- 13909/14/2021Check the Remaining Part Life
- 14009/14/2021Load and Print Envelopes Using the MP Tray
- 14109/14/2021Load Paper in the Multi‑purpose Tray (MP Tray)
- 14209/14/2021Load and Print Labels Using the MP Tray
- 14309/14/2021Send Scanned Data to an Email Server
- 14409/14/2021Copy an ID Card
- 14509/14/2021Reduce Printing Noise
- 14609/14/2021Print the WLAN Report
- 14709/14/2021Send a Fax Using PC-FAX (Windows®)
- 14809/14/2021Copy on Both Sides of the Paper (2-sided Copy)
- 14909/14/2021Clean the Drum Unit
- 15009/14/2021Secure Print (Mac)