MFC-L8690CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Load Paper in the Paper Tray

  • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.

  • When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
  1. Pull the paper tray completely out of the machine.
  2. Press and slide the paper guides to fit the paper.
    Press the green release levers to slide the paper guides.
  3. Fan the stack of paper well.
  4. Load paper in the paper tray with the printing surface face down.
    When you use letterhead or preprinted paper, load the paper in the correct orientation.See Related Information: Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray.
  5. Make sure the paper is below the maximum paper mark (  ).
    Overfilling the paper tray will cause paper jams.
  6. Slowly push the paper tray completely into the machine.
  7. Lift the support flap to prevent paper from sliding off the output tray.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L8690CDW, MFC-L8900CDW

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