FAQs & Troubleshooting

FAQs & Troubleshooting

Document is Jammed under the Document Cover

  1. Remove any paper from the ADF that is not jammed.
  2. Lift the document cover.
  3. Pull the jammed document out to the right. If the document rips or tears, be sure you remove any debris or scraps to prevent future jams.
  4. Close the document cover.
  5. Press .

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models


Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.