FAQs & Troubleshooting

FAQs & Troubleshooting

Copy an ID Card

Use the [2 in 1 ID Copy] feature to copy both sides of an identification card onto one page, keeping the original card size.
  • You may copy an identification card only to the extent permitted under applicable laws. For more information, see the Product Safety Guide.
  1. Place your identification card face down near the upper left corner of the scanner glass.

    1: Distance 4.0 mm or greater (top, left)

  2. Press [Copy].
  3. Press [Options]>[Page Layout]>[2in1(ID)].
  4. When finished, press [OK]. (If the [OK] button is displayed.)
  5. Enter the number of copies.
  6. Press [Colour Start] or [Mono Start].
    The machine scans one side of the identification card.
  7. After the machine has scanned the first side, turn over the identification card.
  8. Press [Continue] to scan the other side.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models


Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.