FAQs & Troubleshooting

FAQs & Troubleshooting

Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray

When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings.
DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed.


For 1-sided printing

  • face up
  • top edge first

For automatic 2-sided printing (long edge binding)

  • face down
  • bottom edge first
  1. Press [Settings]>[All Settings]>[Printer]>[2-sided]>[Single Image]>[2-sided Feed].
    If your machine displays the [All Settings] menu on the Home screen, skip the [Settings] menu.
  2. Press .

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If you need further assistance, please contact Brother customer service:

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