Cannot Connect

A device is already connected.

Two mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O).

After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.

Other devices are trying to connect to the Wi-Fi Direct network at the same time.

Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again.

The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration.

• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an obstruction-free area.
• If you are using the PIN Method of WPS, make sure you have entered the correct PIN.

When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device.

• Make sure your machine and mobile device are in the Wi-Fi Direct mode.
• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an obstruction-free area.
• If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.
• If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP.

Two mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O).

After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.

Other devices are trying to connect to the Wi-Fi Direct network at the same time.

Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again.

The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration.

• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an obstruction-free area.
• If you are using the PIN Method of WPS, make sure you have entered the correct PIN.

When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device.

• Make sure your machine and mobile device are in the Wi-Fi Direct mode.
• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an obstruction-free area.
• If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.
• If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP.

The Brother machine does not obtain the time from the SNTP time server or you have not configured the Date&Time for the machine.

• Make sure the settings to access the SNTP time server are configured correctly in Web Based Management.
• Confirm the Date&Time settings of your machine are correct in Web Based Management.