HL-2000 Series
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Error messages in the Status Monitor

The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports.
The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab. Device Options.

Error message
Action
Cover is open
  • Close the front cover of the printer.
Back Cover is open
  • Close the back cover of the printer.
Memory Full
  • Press the Go button to print the data remaining in the printer. Cancel the print job if you want to delete the data remaining in the printer, Cancel printing.
  • Reduce the print resolution or reduce the complexity of your document.
Print Overrun
  • Press the Go button to print the data left in the printer. Cancel the print job if you want to delete the data remaining in the printer, Cancel printing.
  • If this does not clear the error, reduce the complexity of your document or reduce the print resolution.
  • Set page protection to AUTO by using the supplied Windows® driver or Remote Printer Console program.
  • Change the following settings in the supplied Windows® driver and try again. The best combination of these settings will vary depending on your document:
    • Graphics mode
    • TrueType mode
    • Use Printer TrueType® Fonts
No Paper Fed Tray 1
No Paper Fed Manual slot
  • The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray and then press the Go button.
  • If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
  • Reduce the amount of paper in the paper tray, and then try again.
  • Make sure you use paper that meets Brother’s recommended paper specifications. What kind of paper can I use?.
Paper Jam Tray 1
Paper Jam Inside
Paper Jam Rear
Toner Life End
Toner Low
  • Purchase a new toner cartridge and have it ready for when the Toner Life End status is indicated.
Cartridge Position Error
  • Take out the toner cartridge and put it back into the printer again.
Drum Life End Soon
Drum Error
Service Call

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