Identifying your problem

First, check the following:

• The AC power cord is connected properly and the printer is turned on.
• All of the protective parts have been removed.
• The toner cartridge and drum unit are installed properly.
• The front cover is fully closed.
• Paper is inserted properly in the paper tray.
• The interface cable is securely connected to the printer and the computer.
• The correct driver for the printer is installed and selected.
• The PC is set up to connect to the correct printer port.

Printer does not print:

If you did not solve your problem with the above checks, please identify your problem and then go to the section listed:

Printer LED is blinking

LED is blinking.

Status Monitor Error Message appears

Error messages in the Status Monitor.

Printer printed an Error Message

Error message printout.

Paper handling

Paper handling and Paper jams and how to clear them.

Other problems

Other problems.

Pages are printed, however there are problems with:

Print quality

Improving the print quality.

Printout is incorrect

Solving print problems.