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If You Are Having Difficulty with Your Machine

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For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

If you think there is a problem with your machine, check the following topics. You can correct most problems yourself.

If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.