FAQs & Troubleshooting
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54 Results
1.
Load Documents Longer than Standard Size
2.
Replace the Separation Pad
3.
Load Business Cards
4.
Document Jam
5.
Scanning and Other Problems
6.
Clean the Scanner and Rollers
7.
Load a Plastic Card
8.
Check the firmware version.
9.
Download a file from the "Downloads" section and save it to Windows 8 computer.
10.
Change the General Settings Using Remote Setup
11.
Set Up the Brother Machine Using Remote Setup (Mac)
12.
Load Standard Size Documents
13.
Load Documents
14.
Pre-Required Procedures (Linux)
15.
Scan Using Apple Image Capture
16.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
17.
Acceptable Documents
18.
Scan using XSane or GIMP (Linux)
19.
Set Up the Brother Machine Using Remote Setup (Windows®)
20.
The scanning speed is slow when scanning from my machine. (Windows)
21.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
22.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Configure the Scan to Email Feature (Linux)
25.
What driver package format is supported by my Linux distribution?
26.
Change the brscan5 scan settings using XSane (Linux)
27.
Where can I download Brother iPrint&Scan application for Mac?
28.
Command List of brscan. (Linux)
29.
Delete a network scanner entry. (Linux)
30.
Important points for specifying the scan area (Linux)