FAQs & Troubleshooting

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FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 04/12/2019 ID: faq00100000_033

Check the firmware version.

Follow the steps below to check the firmware version.

 

  1. Do one of the following:
     
    • (Windows)
      Click Brother Utilities(Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.
    • (Mac)
      In the Finder menu bar, click Go > Applications > Brother, select your model name and then double-click the Remote Setup icon.

    When your machine is connected via a Network, type the password if required.

    The default login password to manage machine settings is either:

    • the password located on the back or bottom of the machine preceded by "Pwd"
      OR
    • initpass
  2. Click the Machine Info menu in the left navigation pane and check the firmware version.
    The letter next to Main Version represents the firmware version.

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