FAQs & Troubleshooting
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31.
Uninstall the scanner driver. (Linux)
32.
Uninstall Scan-key-tool. (Linux)
33.
Scan Using Bus Power Mode
34.
What is Remote Setup?
35.
Clean the Sensors
36.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
37.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
38.
Update the Driver or Firmware for your Brother machine
39.
Reset the Usage Counters
40.
Save Scanned Documents on Your Computer
41.
Check Supplies Replacement Cycle
42.
I cannot save a file downloaded from the Brother support website (For Windows)
43.
Card Jam
44.
Open the Control Panel (For Windows)
45.
Printing/ Scanning with a mobile device
46.
Replace the Pick Up Roller
47.
How to identify your Operating System (OS).
48.
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
49.
Reset Your Brother Machine
50.
Uninstall the drivers. (macOS 13 or greater)
51.
Uninstall the drivers. (macOS 10.14 - macOS 12)
52.
Check the Serial Number
53.
Error and Maintenance Indications
54.
Uninstall the Brother Software and Drivers (Windows)