1.

Replace Parts

2.

Adjust color settings by using the custom setting in the printer driver

3.

Replace Drum

4.

Carry out calibration to improve the color density

5.

No Paper

6.

"Offline" appears on the Status Monitor.

7.

How to identify your Operating System (OS).

8.

Replace Belt

9.

Toner Low

10.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

11.

I cannot print using my Brother machine on a wireless network (Windows)

12.

Replace Toner

13.

Enable or disable the Brother machine's network interface.

14.

Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)

15.

Cover is Open

16.

Print Unable XX

17.

The printer status is Offline or Paused.

18.

I cannot print using my Brother machine on a wired network. (Windows/macOS)

19.

Clean the drum unit

20.

I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.

21.

Jam Duplex

22.

Download a file from the "Downloads" section and save it to Windows 10 computer.

23.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

24.

Set up your Brother machine on a wireless network.

25.

Jam Inside

26.

Jam Tray 1 / Jam Tray 2

27.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

28.

Jam MP Tray

29.

I cannot print using my Brother machine on a wireless network (Mac)

30.

Windows 10 Support Information