FAQs & Troubleshooting
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MFC-9970CDW
388 Results
31.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
32.
Turn the Toner Save mode on or off
33.
Completely blank or some colors are missing.
34.
Toner Low
35.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
36.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
37.
Toner scatter or toner stain
38.
What kind of memory can I use?
39.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
40.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
41.
No Tray
42.
Print both sides of paper or a booklet automatically
43.
Jam MP Tray
44.
Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
45.
Toner Error
46.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
47.
Can I print from or scan to Android™ Smartphone?
48.
Offset image
49.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
50.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
51.
Jam Duplex
52.
Jam Rear
53.
Curled or wavy
54.
Wrinkle
55.
I cannot print using my Brother machine on a wireless network (Mac)
56.
Registration or Registration Failed.
57.
Drum Stop
58.
Out of Memory
59.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
60.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?