FAQs & Troubleshooting
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MFC-9970CDW
389 Results
61.
Print both sides of paper or a booklet automatically
62.
Reset the network settings to the factory default
63.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
64.
Print a web page from iPrint&Scan when using an Android™ mobile device.
65.
Can I use AirPrint with my Brother machine?
66.
Set up the Brother machine to 2-sided(duplex) print the received faxes.
67.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
68.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
69.
I am asked to enter a password when starting the Remote Setup application. What is the password?
70.
Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
71.
White lines, bands or ribbing across the page
72.
White spots or hollow print
73.
All one color
74.
Completely blank or some colors are missing.
75.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
76.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
77.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
78.
Install extra memory
79.
I cannot install Brother drivers on Debian 10 or later (Linux)
80.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
81.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
82.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
83.
Can I use voice mail on the same line as my Brother machine?
84.
Document Jam
85.
Enable the Brother machine's network interface.
86.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
87.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
88.
Cartridge Error
89.
My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
90.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.