1.

The printer status is Offline or Paused.

2.

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

3.

Can I print from and scan to iPhone, iPod touch and iPad?

4.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

5.

Printouts have wrinkles or creases.

6.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

7.

What is the recommended paper?

8.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

9.

What can happen if the wrong paper is used in your machine.

10.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

11.

Cannot print after a Windows 10 update (June 2020)

12.

When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."

13.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

14.

"Paper Jam B" error appears on the LCD. What should I do?

15.

"JAM A1" / "JAM A2" error appears on the LCD. What should I do?

16.

Dirty spots are printed.

17.

Printouts are faint.

18.

White spots appear.

19.

Delete print jobs from the print queue.

20.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

21.

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

22.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

23.

I cannot save a file downloaded from the Brother support website (For Windows)

24.

"Document Jam" error appears on the LCD. What should I do?

25.

Lines appears across the page.

26.

White lines or bands or ribbing appear across the page.

27.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

28.

Color around the edge of printing is incorrect.

29.

Vertical black lines or streaks appear on the printout.

30.

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.