Printouts have wrinkles or creases.
Please check the following points:
Change to a recommended type of paper, and then check that the problem is solved. To see what is the recommended paper, click here.
Check that the back cover is closed properly.
- Check that the transfer roller is installed properly.
- Check that the fusing unit is installed properly.
- Replace the fusing unit. To see how to replace the fusing unit, click here.
If you need further assistance, please contact Brother customer service:
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