FAQs & Troubleshooting

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MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9420CN

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Date: 17/12/2014 ID: faq00002822_005

When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."

If your Brother machine's LCD displays the message, Not Registered when you try to dial a One-Touch or Speed Dial number, then there is not a One-Touch or Speed Dial number stored at the location you dialed.

You can verify the locations of your One-Touch and Speed Dial numbers by searching your Brother machine's Auto-Dial memory or by printing the Quick-Dial List, which lists the names and numbers in Auto-Dial memory in numerical order.

 

 

SECTION A: SEARCHING AUTO-DIAL MEMORY

 

  1. Press the SEARCH/SPEED DIAL key.
     
  2. Press the DOWN ARROW key.
     
  3. Do one of the following:

     

    • To search by name, follow these steps:

       

      1. Use the dial pad to enter the first letter of the name you're searching for.
         
      2. Press the LEFT OR RIGHT ARROW key to choose a name.
         
      3. Press the MENU/SET key.
    If the LCD reads No Contact Found when you enter a letter of the name, you have not stored any names that begin with that letter.
    • To search all stored numbers alphabetically, follow these steps:

       

      1. Press the LEFT OR RIGHT ARROW key to choose a name.
         
      2. Press the MENU/SET key.
    • To search all stored numbers numerically, follow these steps:

       

      1. Press the UP OR DOWN ARROW key to choose a name.
         
      2. Press the MENU/SET key.

 

SECTION B: PRINTING THE QUICK-DIAL LIST

 

  1. Press MENU/SET and choose Print Reports => Quick-Dial.
     
  2. Press the Black (Mono) Start or Color (Colour) Start key. Your Brother machine will print the Quick-Dial List.
     
  3. Press the STOP/EXIT key.

Related Models

MFC-9420CN

If you need further assistance, please contact Brother customer service:

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