FAQs & Troubleshooting
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MFC-9420CN
298 Results
31.
How to identify your Operating System (OS).
32.
Verify if the Brother machine has a dial tone
33.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
34.
Can I reduce the size of a received fax on this machine?
35.
"Paper Jam B" error appears on the LCD. What should I do?
36.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
37.
How do I install the Optional Lower Tray Unit?
38.
How do I disable the APIPA protocol?
39.
How do I clear paper jams?
40.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
41.
What driver package format is supported by my Linux distribution?
42.
ControlCenter3 displays a blank screen at startup (Windows)
43.
Delete print jobs from the print queue.
44.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
45.
When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
46.
Can I print from and scan to iPhone, iPod touch and iPad?
47.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
48.
The printer status is Offline or Paused.
49.
The paper is skewed when it's printed.
50.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
51.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
52.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
53.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
54.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
55.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
56.
Which E-mail packages are compatible with ControlCenter3?
57.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
58.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
59.
Why does my Brother machine make a clunking noise when powered on or printing?
60.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?