FAQs & Troubleshooting
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111 Results
31.
Discover the MAC address of the Brother network card
32.
Clean the roller
33.
Unusable Device
34.
Scan a document in Windows 8 and Windows 10.
35.
The scanning speed is slow when scanning from my machine. (Windows)
36.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
37.
Set up your Brother machine on a wireless network.
38.
The error message "Incorrect PIN" appears and I cannot scan data to the Network (Scan to Network) or SharePoint (Scan to SharePoint).
39.
Check the Network Name (SSID) that your machine is connected to.
40.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
41.
Open the "Scanners and Cameras" and Properties.
42.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
43.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
44.
Clean the scanner
45.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
46.
What is the default password for my Brother machine?
47.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
48.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
49.
Where can I download Brother iPrint&Scan application for Mac?
50.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
51.
Install BRAdmin Professional 3
52.
Wireless setup is requesting a WPS PIN to complete the setup
53.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
54.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
55.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
56.
Enable or disable the Brother machine's USB interface.
57.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
58.
Update the Driver or Firmware for your Brother machine
59.
Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
60.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)