FAQs & Troubleshooting
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108 Results
61.
Install BRAdmin Professional 3
62.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
63.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
64.
Set up your Brother machine on a wireless network.
65.
The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.
66.
Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
67.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
68.
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
69.
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
70.
Setting up the Web icon (Brother Web Connect) function.
71.
Important points you need to confirm before configuring your Brother machine for a wireless network.
72.
Scan and save a document in PDF format for Windows (Scan to File)
73.
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
74.
Check your machine's IP Address or Node Name
75.
Change the brscan5 scan settings using XSane (Linux)
76.
Your Brother Machine Cannot Scan over the Network
77.
Check the Network Name (SSID) that your machine is connected to.
78.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
79.
What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
80.
Load Documents
81.
Card Jam
82.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
83.
Paper suitable for scanning
84.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
85.
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
86.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
87.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
88.
Where can I download Brother iPrint&Scan application for Mac?
89.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
90.
I cannot import the Address Book data exported from the other machines by using the "Web Based Management" or "Remote Setup Software" to my machine's address book.