FAQs & Troubleshooting
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106 Results
- 51I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 52Set up your Brother machine on a wireless network.
- 53The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 54Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 55Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 56Scan and save documents to the Android™ mobile devices using my Brother machine.
- 57Open the "Scanners and Cameras" and Properties.
- 58Important points you need to confirm before configuring your Brother machine for a wireless network.
- 59Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 60Can I print from and scan to iPhone, iPod touch and iPad?
- 61Scan and save a document in PDF format for Macintosh (Scan to File)
- 62Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 63Wireless LAN Error Codes
- 64Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 65Check the Network Name (SSID) that your machine is connected to.
- 66Check the firmware version.
- 67My scanned image is missing.
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69What is Brother Web Connect?
- 70I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 71Scan and save a document in PDF format for Windows (Scan to File)
- 72I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 73Unusable Device
- 74Check your machine's IP Address or Node Name
- 75The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 76Change the brscan5 scan settings using XSane (Linux)
- 77Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 78The error message "Incorrect PIN" appears and I cannot scan data to the Network (Scan to Network) or SharePoint (Scan to SharePoint).
- 79I cannot import the Address Book data exported from the other machines by using the "Web Based Management" or "Remote Setup Software" to my machine's address book.
- 80The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.
- 81A gray line or margin appears on the side of the scanned document.
- 82How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 83Install the built-in drivers (For Windows 8 or later)
- 84On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 85Setting up the Web icon (Brother Web Connect) function.
- 86Clean the roller
- 87Clean the scanner
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 90Install BRAdmin Professional 3
- 91I cannot install the Brother printer driver (Mac)
- 92Enable or disable the Brother machine's USB interface.
- 93Update the Driver or Firmware for your Brother machine
- 94If You Cannot Complete the Wireless Network Setup Configuration
- 95Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 96Install PaperPort™ 12SE / 14SE (Windows)
- 97What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 98Card Jam
- 99Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 100What is Brother iPrint&Scan?
