FAQs & Troubleshooting
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162 Results
- 1How do I load A5 paper?
- 2Print on custom-size (Long) paper.
- 3The printer stopped receiving data half way through the print job. What should I do?
- 4How can I print on transparency sheets?
- 5What are the difference between PCL Driver and PS(PostScript) Driver?
- 6The printer status is Offline or Paused.
- 7I cannot print on transparency sheets.
- 8I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 9How to identify your Operating System (OS).
- 10I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 11What is Windows® ICM profiles?
- 12The printer stopped receiving data halfway through the print job. What should I do?
- 13What are the unsuitable types of paper to use on this printer?
- 14I cannot print from Mac OS X.
- 15The machine does not print anything.
- 16I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 17I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 18What kind of consumables or options does this printer use?
- 19Windows 10 Support Information
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22I'm using Windows Vista. There are two printer icons with a same product name in the "Printers" section. Why? Which should I use?
- 23Is it OK to install Brother Windows XP drivers into Windows Vista?
- 24I cannot print from a Macintosh® PC.
- 25I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 26Selecting the best possible print quality from a Windows PC
- 27For Automatic or Manual 2-sided(Duplex) Printing, what kind of paper can I use?
- 28What kind of memory can I use?
- 29Can I print using the IPP protocol on Windows 2000 systems?
- 30When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 31What is the printable area per page?
- 32I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 33Download a file from the "Downloads" section and save it to Windows 10 computer.
- 34Change the printer driver settings (Windows/macOS)
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 37Printing Watermarks from a Windows PC
- 38How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 39I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 40I was using A5 size paper, but no I want to change it to another size. How should I do?
- 41Cannot print after a Windows 10 update (June 2020)
- 42Delete print jobs from the print queue.
- 43Install the built-in drivers (For Windows 8 or later)
- 44In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 45Is my machine compatible with Windows Vista?
- 46Printing on transparancies from a Windows® computer
- 47Change color mode settings within the driver.
- 48I cannot print from a Windows® PC.
- 49I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 50I cannot use the "Modules Update" button on Web BRAdmin.