FAQs & Troubleshooting
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156 Results
- 1How do I load A5 paper?
- 2How can I print on transparency sheets?
- 3What are the difference between PCL Driver and PS(PostScript) Driver?
- 4The printer stopped receiving data half way through the print job. What should I do?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Print on custom-size (Long) paper.
- 7Change the printer driver settings (Windows/macOS)
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9I was using A5 size paper, but no I want to change it to another size. How should I do?
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11The printer status is Offline or Paused.
- 12I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 13What kind of consumables or options does this printer use?
- 14Delete print jobs from the print queue.
- 15The printer stopped receiving data halfway through the print job. What should I do?
- 16The machine does not print anything.
- 17What are the suitable types of paper for this printer?
- 18What is the life of the consumables?
- 19I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 20Functions supported in the Windows 7 built-in drivers
- 21How can I print envelopes?
- 22The paper is creased.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24How to identify your Operating System (OS).
- 25Change color mode settings within the driver.
- 26Selecting the best possible print quality from a Windows PC
- 27I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 28What is the printable area per page?
- 29The printed letters are slanted, positioned incorrectly.
- 30How do I clean the Density Sensor?
- 31Can I print from or scan to Android™ Smartphone?
- 32Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 33I cannot print from a Macintosh® PC.
- 34How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 35I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 36When trying to print from Mac OS® X the print queue is stopped.
- 37When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 38How do I install the Optional Tray Module?
- 39How do I install additional memory?
- 40I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 41The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 42I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 43What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 44I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 45What is the BRAdmin Professional software used for?
- 46My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 47"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
- 48How do I replace the fuser unit?
- 49The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 50What kind of memory can I use?