FAQs & Troubleshooting

FAQs & Troubleshooting

I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?

Windows® Users

Your Brother printer is supplied with a PCL driver and also a BR-Script driver. The PCL driver is designed mainly for people who wish to print from office applications such as Word, Powerpoint etc. The BR-Script driver is designed for people who are using applications and wish to get the best possible color matching results.


Apple Macintosh® Users

Macintosh® users are only able to use the BR-Script3 printer driver. It is NOT possible to use a PCL driver.


To know which driver you are using, refer to the information below;

  1. Click the Start button; then select "Settings" followed by Printers. A screen displaying all the printers on your computer will be displayed.


  2. If one of the printers on your PC is labeled"Brother HL-4000CN Series" then you are using the PCL driver


  3. If one of the printers on your PC is labeled"Brother HL-4000CN PS" then you are using the PS driver.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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