FAQs & Troubleshooting
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HL-4000CN
162 Results
1.
How do I load A5 paper?
2.
Print on custom-size (Long) paper.
3.
How can I print on transparency sheets?
4.
What are the difference between PCL Driver and PS(PostScript) Driver?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
The printer stopped receiving data half way through the print job. What should I do?
7.
The printer stopped receiving data halfway through the print job. What should I do?
8.
What kind of consumables or options does this printer use?
9.
How to identify your Operating System (OS).
10.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
Download a file from the "Downloads" section and save it to Windows 10 computer.
12.
I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
13.
I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
14.
The printer status is Offline or Paused.
15.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
The machine does not print anything.
18.
Windows 10 Support Information
19.
Change the printer driver settings (Windows/macOS)
20.
I was using A5 size paper, but no I want to change it to another size. How should I do?
21.
What are the unsuitable types of paper to use on this printer?
22.
Change color mode settings within the driver.
23.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
24.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
25.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
26.
How do I install additional memory?
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
The paper is skewed when it's printed.
29.
I cannot print on transparency sheets.
30.
What kind of memory can I use?