FAQs & Troubleshooting
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HL-4000CN
145 Results
31.
"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
32.
How do I clear paper jams?
33.
How do I replace the transfer roll cartridge?
34.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
35.
The printer status is Offline or Paused.
36.
Printing on transparancies from a Windows® computer
37.
Printing on transparancies using the PS (PostScript) driver from a Macintosh® computer
38.
What is Windows® ICM profiles?
39.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
40.
Uninstall the drivers. (Mac OS X 10.5)
41.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
42.
What kind of consumables or options does this printer use?
43.
How do I adjust the color registration?
44.
Windows 10 Support Information
45.
Install the built-in drivers (For Windows 8 and Windows 10)
46.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
47.
How to identify your Operating System (OS).
48.
Can I print from and scan to iPhone, iPod touch and iPad?
49.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
50.
Change the printer driver settings (Windows/macOS)
51.
How can I set an IP Address / Subnet Mask / Gateway Address?
52.
Selecting the best possible print quality from a Macintosh® PC
53.
I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
54.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
55.
I cannot use the "Modules Update" button on Web BRAdmin.
56.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
57.
Can I use non-Brother or third party supplies with the Brother machine?
58.
Can I print using the IPP protocol on Windows XP?
59.
When trying to print from Mac OS® X the print queue is stopped.
60.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?