FAQs & Troubleshooting
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156 Results
- 51Can I print using the IPP protocol on Windows 2000 systems?
- 52When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 53What is the life of the consumables?
- 54How do I enable/disable the printer power save mode setting?
- 55What is the BRAdmin Professional software used for?
- 56Printing Watermarks from a Windows PC
- 57How do I clean the Density Sensor?
- 58I cannot print from Mac OS X.
- 59When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 60What can happen if the wrong paper is used in your machine.
- 61How can I set an IP Address / Subnet Mask / Gateway Address?
- 62Print on both sides of the paper.
- 63How do I adjust the color registration?
- 64Cannot print after a Windows 10 update (June 2020)
- 65Install the built-in drivers (For Windows 8 and Windows 10)
- 66I cannot print from my computer via USB.
- 67I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 68Can I use non-Brother or third party supplies with the Brother machine?
- 69"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
- 70I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 71How do I print a network configuration page?
- 72Printouts are faded.
- 73Verify the Brother machine connected to the Wired Network (For Macintosh)
- 74I cannot print from my computer via network. (For Macintosh)
- 75Uninstall the drivers. (Mac OS X 10.5)
- 76How do I factory reset the print server?
- 77How do I cancel print jobs using the printer control panel?
- 78Download a file from the "Downloads" section and save it to Windows 8 computer.
- 79What is the Network Shared printing?
- 80What is Windows® ICM profiles?
- 81Selecting the best possible print quality from a Macintosh® PC
- 82How can I install the Web BRAdmin on Windows Server 2003?
- 83Uninstall the printer drivers (For Windows)
- 84I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 85White spots appear in areas of dense black printing.
- 86Shadows appear around areas of dense black printing.
- 87Hair-like marks appear around black halfone printing.
- 88What do LCD messages on Display (Error Messages) mean?
- 89I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 90Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 91The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 92The printer has power problems. What should I do?
- 93How do I change the print server password?
- 94Printing takes too long.
- 95How do I replace the transfer roll cartridge?
- 96Vertical black lines appear on the print out.
- 97I cannot save a file downloaded from the Brother support website (For Windows)
- 98Verify the Brother machine connected to the Wired Network (For Windows)
- 99The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 100A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.