FAQs & Troubleshooting
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163 Results
- 51I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 52Is my machine compatible with Windows Vista?
- 53Printing on transparancies from a Windows® computer
- 54What is Windows® ICM profiles?
- 55What do LCD messages on Display (Error Messages) mean?
- 56When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 57The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 58Uninstall the drivers. (Mac OS X 10.6 or greater)
- 59What can happen if the wrong paper is used in your machine.
- 60Can I print using the IPP protocol on Windows 95/98/Me systems?
- 61When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 62What is the life of the consumables?
- 63How do I enable/disable the printer power save mode setting?
- 64How can I know how many pages the printer has printed?
- 65What is the printable area per page?
- 66What is the BRAdmin Professional software used for?
- 67My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 68How do I clear the paper jams around the fuser unit?
- 69"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
- 70I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 71The printed letters are slanted, positioned incorrectly.
- 72Ink smears when rubbed.
- 73Windows 8.1 Support Information
- 74Windows 8 Support Information
- 75I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 76I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 77A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 78I cannot print from my computer via network. (For Macintosh)
- 79I cannot print from my computer via network. (For Windows)
- 80In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 81How can I use the BRAdmin Professional Software to View and change printer information?
- 82I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 83Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 84How can I change the IP address?
- 85I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 86The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 87I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 88I want to keep my settings on the printer. Can lock the printer panel?
- 89What is the best printer driver to use-the PCL or BR-Script driver?
- 90Print on both sides of the paper.
- 91Uninstall the printer drivers (For Windows)
- 92How do I clear paper jams?
- 93How do I replace the fuser unit?
- 94Vertical blanks appear.
- 95Partial blanks appear.
- 96Color around the edge of printing is incorrect.
- 97White spots appear in areas of dense black printing.
- 98Hair-like marks appear around black halfone printing.
- 99The print out is smudged.
- 100Output sheets are completely black.