FAQs & Troubleshooting
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145 Results
- 101Verify the Brother machine connected to the Wired Network (For Windows)
- 102What is the difference between the toner cartridge and the drum unit?
- 103I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 104A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 105What is the Network Shared printing?
- 106Discover the MAC address of the Brother network card
- 107Can I print from or scan to Android™ Smartphone?
- 108I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 109I cannot print from my computer via network. (For Macintosh)
- 110I cannot print from my computer via network. (For Windows)
- 111I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 112Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 113Windows 7 Support Information
- 114I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 115Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 116How do I use a web browser to manage my network printer?
- 117I cannot print on transparency sheets.
- 118How can I install the Web BRAdmin on Windows Server 2003?
- 119I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 120The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 121Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 122The machine does not print anything.
- 123I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 124I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 125I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 126I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 127Can I print from DOS applications?
- 128I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 129I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 130When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 131I want to keep my settings on the printer. Can lock the printer panel?
- 132Change the language displayed on my Brother machine's LCD.
- 133How do I change the print server password?
- 134Can I buy any MICR toner?
- 135Replace the toner cartridge.
- 136I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 137Where do I find the complete User's Guide?
- 138The paper is creased.
- 139Vertical blanks appear.
- 140Color around the edge of printing is incorrect.
- 141Ink smears when rubbed.
- 142The print out is smudged.
- 143Vertical black lines appear on the print out.
- 144Output sheets are completely black.
- 145Nothing is printed on the page.