Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

The print out is smudged.

Dirt might exist in the paper path. Try printing several blank sheets. If the sam problem remains,the print head cartridge, transfer roll cartridge or fuser unit might be old or damaged. Check the print head cartridge, transfer roll cartridge and fuser unit and replace them as necessary.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-4000CN, HL-4200CN

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