Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clear paper jams?

If a paper jam occurs, printing stops and an error message appears on the control panel informing you of the location of the paper jam.

  1. Feed Jam Check Tray
  2. Duplex Jam Open B-cover
  3. Regi.Jam Open A-Cover
  4. Fuser Jam Open A/B Cover

Refer to the links below for more information:

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-4000CN, HL-4200CN

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