A gray line or margin appears on the side of the scanned document.

Configuring frequently-used scan settings on your computer.

How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)

Replace Reverse Roller

Duplex (two-sided) scan

Can not scan a long document.

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)

Replace Pick up roller

Check your machine's IP Address or Node Name

Update the Driver or Firmware for your Brother machine

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Scan and save a document in PDF format for Windows (Scan to File)

Uninstall the Brother Software and Drivers (Windows)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Open the Control Panel (For Windows)

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

I cannot install the scanner driver in Ubuntu 21.04.  (Linux)

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.

The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.

How to identify your Operating System (OS).

What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?

Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.

Change the brscan5 scan settings using XSane (Linux)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Scan a document using Brother iPrint&Scan. (Windows, macOS)

The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.

Access Web Based Management

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Where can I download Brother iPrint&Scan application for Mac?

Install PaperPort™ 12SE / 14SE (Windows)

Install BRAdmin Professional 3

Enable the Brother machine's network interface.

If You Want to Check that Your Network Devices are Working Correctly

Your Scanner Cannot Be Detected on the Network During Installation

Your Brother Machine Cannot Scan over the Network

Service Call

What is Brother iPrint&Scan?

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

The error message "No machine found" appears when I installed drivers with USB connection (For Windows).

Scan multiple pages into one file instead of each scan being saved as a separate file.

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

My Brother machine could not be found over the network when I installed drivers on my computer.