Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.

Change the brscan5 scan settings using XSane (Linux)

Update the Driver or Firmware for your Brother machine

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

I cannot install the Brother printer driver (Mac)

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.

Access Web Based Management

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Print or scan using Brother iPrint&Scan application.

Where can I download Brother iPrint&Scan application for Mac?

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.

How to identify your Operating System (OS).

Install PaperPort™ 12SE / 14SE (Windows)

Install BRAdmin Professional 3

Enable the Brother machine's network interface.

Install the built-in drivers (For Windows 8 or later)

If You Want to Check that Your Network Devices are Working Correctly

Your Scanner Cannot Be Detected on the Network During Installation

Your Brother Machine Cannot Scan over the Network

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Service Call

Download a file from the "Downloads" section and save it to Windows 10 computer.

What is Brother iPrint&Scan?

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

Replace Reverse Roller

The error message "No machine found" appears when I installed drivers with USB connection (For Windows).

Configuring frequently-used scan settings on your computer.

Can not scan a long document.

Replace Pick up roller

Duplex (two-sided) scan

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

Scan and save a document in PDF format for Windows (Scan to File)

Scan and save a document in PDF format for Macintosh (Scan to File)

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

Scan multiple pages into one file instead of each scan being saved as a separate file.

Open the Control Panel (For Windows)

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

My Brother machine could not be found over the network when I installed drivers on my computer.

I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.

Open the "Scanners and Cameras" and Properties.

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

Uninstall the Brother Software and Drivers (Windows)

A gray line or margin appears on the side of the scanned document.

The BRAdmin Professional software is not able to locate the Brother machine on my network.

Enable or disable the Brother machine's USB interface.

Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)