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FAQs & Troubleshooting

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FAQs & Troubleshooting

These are the latest FAQs, sorted by last update date.

12/21/2020	Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
12/18/2020	How to identify your Operating System (OS).
11/25/2020	Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
09/14/2020	What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
07/16/2020	Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.

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Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
Click here to find possible solutions for LED indications.

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