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FAQs & Troubleshooting

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CategorizedPopularLatest

Updated:06/23/2025

These are the most viewed FAQs, ranked by popularity.

  1. 1.Update the Driver or Firmware for your Brother machine
  2. 2.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
  3. 3.Document Jam
  4. 4.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
  5. 5."Multifeed detection" or "Multifeed Detection Error"
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