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FAQs & Troubleshooting |
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Updated:01/19/2021
These are the most viewed FAQs, ranked by popularity.
- 1.Document Jam
- 2.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 3."Multifeed detection" or "Multifeed Detection Error"
- 4.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5.Update the Driver or Firmware for your Brother machine
Information
- Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10. - Click here to find possible solutions for LED indications.
