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FAQs & Troubleshooting |

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How To / Troubleshooting
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Consumables & Accessories / Routine Maintenance
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Popular
Updated:11/28/2023
These are the most viewed FAQs, ranked by popularity.
- 1.Document Jam
- 2.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 3.Update the Driver or Firmware for your Brother machine
- 4.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5."Multifeed detection" or "Multifeed Detection Error"
Latest
These are the latest FAQs, sorted by last update date.
11/17/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
08/25/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
03/27/2023
A gray line or margin appears on the side of the scanned document.
03/17/2023
Open the "Scanners and Cameras" and Properties.
03/17/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)