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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.Document Jam
- 2.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 3.Update the Driver or Firmware for your Brother machine
- 4.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5."Multifeed detection" or "Multifeed Detection Error"
These are the latest FAQs, sorted by last update date.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
A gray line or margin appears on the side of the scanned document.
Open the "Scanners and Cameras" and Properties.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)