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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.Document Jam
- 2.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 3."Multifeed detection" or "Multifeed Detection Error"
- 4.Update the Driver or Firmware for your Brother machine
- 5.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
These are the latest FAQs, sorted by last update date.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
Scan and save a document in PDF format for Windows (Scan to File)
Uninstall the Brother Software and Drivers (Windows)
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.