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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 2.Document Jam
- 3."Multifeed detection" or "Multifeed Detection Error"
- 4.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5.Reset the Scheduled maintenance counter
These are the latest FAQs, sorted by last update date.
Check the firmware version.
A gray line or margin appears on the side of the scanned document.
Configuring frequently-used scan settings on your computer.
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
Replace Reverse Roller