FAQs & Troubleshooting
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239 Results
- 51Replace Ink
- 52I cannot print using my Brother machine on a wireless network (Windows)
- 53Install the ink cartridges
- 54(Video) Load photo paper
- 55Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 56Scan multiple pages into one file instead of each scan being saved as a separate file.
- 57Set up my Brother machine to forward the received faxes to another location.
- 58When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 59Configure and use PC-FAX (CUPS) (Linux)
- 60Load paper in the paper tray
- 61Scan a document and e-mail it as an attachment
- 62How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 63"Offline" appears on the Status Monitor.
- 64Paper tray not detected/ Paper tray #2 not detected
- 65How to identify your Operating System (OS).
- 66Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 67I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 68I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 69Enable the Brother machine's network interface.
- 70Load paper in the paper tray #2
- 71Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 72Wrong Ink Color
- 73Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 74Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 75Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 76Load photo paper
- 77Low Temperature
- 78High Temperature
- 79Printer Locked
- 80Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 81Connect your Brother machine to your mobile device via a wireless router or access point.
- 82Use the Network Connection Repair Tool (Windows)
- 83Scan from the Brother iPrint&Scan application using Windows Phone.
- 84Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 85I cannot find some option in the Printing preferences. (For Windows)
- 86Download a file from the "Downloads" section and save it to Windows 8 computer.
- 87Install the built-in drivers (For Windows 8 and Windows 10)
- 88Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 89What is AirPrint?
- 90Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 91Scan a document and save the scanned image to a folder on a local or network hard disk
- 92When I scan a document using ControlCenter, the scanned file size is too big.
- 93Ink Low
- 94I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 95When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 96Transfer faxes to the PC when my machine has a mechanical issue.
- 97Out of Memory
- 98Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 99Reset the network settings to the factory default.
- 100Why do the color ink cartridges run out of ink even though I never or rarely print in color?