FAQs & Troubleshooting
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MFC-J3720
241 Results
31.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
32.
Load envelopes
33.
I cannot print using my Brother machine on a wireless network (Windows)
34.
I cannot find some option in the Printing preferences. (For Windows)
35.
What is AirPrint?
36.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
37.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
38.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
39.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
40.
Load paper in the paper tray #2
41.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
42.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
43.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
44.
Add your Brother machine with AirPrint (macOS)
45.
Connect your Brother machine to your mobile device via a wireless router or access point.
46.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
47.
Download a file from the "Downloads" section and save it to Windows 8 computer.
48.
Loading paper in the manual feed slot.
49.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
50.
High Temperature
51.
Cover is Open
52.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
53.
Where is the USB port on the machine?
54.
Reset the network settings to the factory default.
55.
Print the Network Configuration Report
56.
"Offline" appears on the Status Monitor.
57.
I cannot print using my Brother machine on a wireless network (Mac)
58.
I cannot save a file downloaded from the Brother support website (For Windows)
59.
(Video) Load envelopes
60.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.