FAQs & Troubleshooting
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239 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Paper Jam
- 7Can I print from or scan to Android™ Smartphone?
- 8(Video Library) Set up your product
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10Wrong Paper Size
- 11What driver package format is supported by my Linux distribution?
- 12What is Brother iPrint&Scan?
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14Improve poor print quality.
- 15(Video) Load plain Letter/A4 paper
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17(Video) Connect the telephone line and power cord
- 18(Video) Install the ink cartridges
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20Cannot Detect
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Install Starter Ink
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 26Load envelopes
- 27I still receive the error message "Paper Jam" after I removed the jammed paper.
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29Cover is Open
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31Ink Absorber Full
- 32How do I adjust my Brother machine's tray use for copying and faxing?
- 33No Paper Fed
- 34(Video)Additional paper jam clear operations
- 35Change the printer driver settings (Windows/macOS)
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37(Video) Unpack the machine
- 38(Video) Load envelopes
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Cannot Detect Ink Volume
- 41The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47The printer status is Offline or Paused.
- 48One or more of my colors are not printing (blank).
- 49Document Jam/too Long
- 50Where is the USB port on the machine?