FAQs & Troubleshooting
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248 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Wrong Paper Size
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Scan a document and e-mail it as an attachment
- 5Paper Jam
- 6The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Cannot Detect Ink Volume
- 9How to identify your Operating System (OS).
- 10Improve poor print quality.
- 11(Video) Install the ink cartridges
- 12Print or scan using Brother iPrint&Scan application.
- 13(Video) Unpack the machine
- 14After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 15What is Brother iPrint&Scan?
- 16Can I print from or scan to Android™ Smartphone?
- 17Scan a text document and convert it into a text file
- 18Cover is Open
- 19(Video) Load plain Letter/A4 paper
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Forward a fax to another fax machine when my machine has a mechanical problem.
- 23(Video Library) Set up your product
- 24Load paper in the paper tray #2
- 25The printer status is Offline or Paused.
- 26Unable to Print 3X
- 27Ink Low
- 28No Paper Fed
- 29When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 32Ink Absorber Full
- 33Change the printer driver settings (Windows/macOS)
- 34When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Use voice mail on the same line as my Brother machine.
- 37Replace Ink
- 38I cannot make borderless prints.
- 39"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 40Download a file from the "Downloads" section and save it to Windows 10 computer.
- 41The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 42(Video) Connect the telephone line and power cord
- 43Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 44Paper tray not detected/ Paper tray #2 not detected
- 45I still receive the error message "Paper Jam" after I removed the jammed paper.
- 46Cannot Detect
- 47One or more of my colors are not printing (blank).
- 48Load paper in the paper tray
- 49Install Starter Ink
- 50I cannot print using my Brother machine on a wired network. (Windows/macOS)
