FAQs & Troubleshooting
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Popular |
233 Results
- 1Cannot Detect Ink Volume
- 2How to identify your Operating System (OS).
- 3Paper Jam
- 4Paper tray not detected/ Paper tray #2 not detected
- 5No Paper Fed
- 6Wrong Paper Size
- 7Scan a document and save the scanned image to a folder on a local or network hard disk
- 8Download a file from the "Downloads" section and save it to Windows 10 computer.
- 9Replace Ink
- 10Windows 10 Support Information
- 11Print or scan using Brother iPrint&Scan application.
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13Can I print from or scan to Android™ Smartphone?
- 14"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 15(Video)Additional paper jam clear operations
- 16(Video) Unpack the machine
- 17"Offline" appears on the Status Monitor.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 20Ink Low
- 21Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23Cover is Open
- 24Document Jam/too Long
- 25When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29What is Brother iPrint&Scan?
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Print a web page from iPrint&Scan when using an Android™ mobile device.
- 32I still receive the error message "Paper Jam" after I removed the jammed paper.
- 33The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 34Unable to Print XX
- 35Cannot Detect
- 36Print using only the black ink cartridge when the Color cartridges have run out.
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38Load paper in the paper tray
- 39Load paper in the paper tray #2
- 40(Video) Load envelopes
- 41A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 42Important points you need to confirm before configuring your Brother machine for a wireless network.
- 43Scan a document and e-mail it as an attachment
- 44One or more of my colors are not printing (blank).
- 45I installed scan-key-tool, but it does not work. (Linux)
- 46Use Mopria® Print Service (MPS) with my Brother machine
- 47Check the firmware version.
- 48How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 49The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
