Error messages in the Status Monitor

The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports.

The default setting for the Status Monitor is off. If you would like to turn the Status Monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab. See Device Options.

Error message

Action

Cover is Open

•	Close the front cover of the printer.

Back Cover is open

•	Close the back cover of the printer.

Memory Full

•	Press the Go button to print the data remaining in the printer. Cancel the print job if you want to delete the data remaining in the printer, see Cancel printing.
•	Reduce the print resolution or reduce the complexity of your document.

Print Overrun

•	Press the Go button to print the data left in the printer. Cancel the print job if you want to delete the data remaining in the printer, see Cancel printing.
•	If this does not clear the error, reduce the complexity of your document or reduce the print resolution.
•	Set page protection to AUTO by using the supplied Windows^® driver or Remote Printer Console program.

No Paper Fed Tray 1

No Paper Fed Manual slot

•	The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray and then press the Go button.
•	If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
•	Reduce the amount of paper in the paper tray, and then try again.
•	Make sure you use paper that meets Brother’s recommended paper specifications. See What kind of paper can I use?.

Paper Jam Tray 1

Paper Jam Inside

Paper Jam Rear

•	Take out the jammed paper from the indicated area. See Paper jams and how to clear them.

Toner Life End

•	See Replacing the toner cartridge.

Toner Low

•	Purchase a new toner cartridge and have it ready for when the Toner Life End status is indicated.

Cartridge Position Error

•	Take out the toner cartridge and put it back into the printer again.

Drum Life End Soon

•	The drum is near the end of it's life. Purchase a new drum unit to replace the current one. See Replacing the drum unit.

Drum Error

•	See Cleaning the corona wire. If your LED's still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. See Replacing the drum unit.

Service Call

•	Check the LED indication to identify the error. See Service call indications.

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