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Error Message | Cause | Action | ||||||
Cartridge Error | The toner cartridge is not installed correctly. | Pull out the drum unit, take out the toner cartridge that is indicated on the LCD, and put it back into the drum unit again. | ||||||
Drum End Soon | The drum unit is near the end of its life. |
Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. (See Replacing the drum unit.)
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Cooling Down Wait for a while | The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while. | Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something. If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes. If the fan is not spinning do the following: Disconnect the machine from the power for several minutes and then reconnect it. | ||||||
Cover is Open | The front cover is not closed completely. | Close the front cover of the machine. | ||||||
Cover is Open | The fuser cover is not closed completely. | Close the fuser cover of the machine. | ||||||
Cover is Open | The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power. | Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start. | ||||||
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Document Jam (DCP-7040 and DCP-7045N only) | The document was not inserted or fed correctly, or the document scanned from the ADF was too long. | |||||||
Drum Error | The corona wire on the drum unit needs to be cleaned. | Clean the corona wire on the drum unit. (See Cleaning the corona wire.) | ||||||
The drum unit has reached the end of its life. | Replace the drum unit. (See Replacing the drum unit.) | |||||||
Fuser Error | The temperature of fuser unit does not rise at a specified temperature within specified time. | Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. | ||||||
The fuser unit is too hot. | ||||||||
The machine has a mechanical problem. | Disconnect the machine from the power for several minutes and then reconnect it. | |||||||
Jam Rear | The paper is jammed in the back of the machine. | (See Paper jams.) | ||||||
Jam Inside | The paper is jammed inside the machine. | (See Paper jams.) | ||||||
Jam Tray | The paper is jammed in the paper tray of the machine. | (See Paper jams.) | ||||||
The machine is out of paper or paper is not correctly loaded in the paper tray. | Do one of the following: | |||||||
The machine’s memory is full. | Copy operation in progress Do one of the following:
Print operation in process Reduce print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.) | |||||||
The machine has a mechanical problem. | Disconnect the machine from the power for several minutes and then reconnect it. | |||||||
The machine has a mechanical problem. | Disconnect the machine from the power for several minutes and then reconnect it. | |||||||
Toner Life End | The drum unit and toner cartridge assembly is not installed correctly, or the toner cartridge is used up and printing is not possible. | Do one of the following:
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Toner Low | If the LCD shows Toner Low, you can still print; however, the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing. | Order a new toner cartridge now. |
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