FAQs & Troubleshooting
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DCP-J152W
255 Results
1.
Load legal size paper in the paper tray.
2.
Clear the "Busy, Try Again Later" message from my Brother machine's display.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
When using Web Connect I receive an error message: Connection Error 01 -Unexpected Error Occurred. Start Over Again.
5.
Connect your Brother machine to your mobile device via a wireless router or access point.
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
8.
Paper Jam
9.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
10.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
11.
I cannot print using my Brother machine on a wireless network (Windows)
12.
Improve poor print quality.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
(Video) Check the firmware version.
15.
Load paper in the paper tray
16.
Print from a computer using Print Profiles.
17.
Can I print from or scan to Android™ Smartphone?
18.
Cannot Detect
19.
Replace Ink
20.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
21.
How to identify your Operating System (OS).
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
When I print photos, the color quality is not good.
24.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
25.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
26.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
27.
I still receive the error message "Paper Jam" after I removed the jammed paper.
28.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
29.
Load envelopes
30.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)