FAQs & Troubleshooting

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DCP-J152W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-J152W

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Date: 04/25/2013 ID: faq00002551_007

Load legal size paper in the paper tray.

Correctly loading the paper into the tray

Regardless of the paper size you are using, you must always load the paper into the paper tray so that its two longer edges face the left and right sides of the paper tray and its two shorter edges face the front and back of the paper tray.

In other words, if you are standing in front of the paper tray, the paper should be in portrait orientation, not landscape orientation.


Loading Legal paper in the tray

Load only one size and type of paper in the tray at one time.

When loading Legal paper in the tray, change the Paper Size setting to Legal.

Follow the steps below to load paper into the tray:

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
  1. If the paper support flap (1) is open, close it.

  2. Close the paper support (2).
    image

  3. Pull the paper tray completely out of the machine.
    image

  4. Open the output paper tray cover (1).
    image

  5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the Legal paper.

    • The paper width guides are the two green plastic guides on the left and right sides of the paper tray.

    • The paper length guide is the green plastic tab located at the front center of the paper tray.

    • Make sure the triangular marks (3) on the paper width guides (1) and paper length guide (2) line up with the mark labeled "LGL."

    image

  6. Press and hold the universal guide release button (1) as you slide out the front of the paper tray.
    image
  7. Fan the stack of paper well to avoid jams and misfeeds.

    • Make sure the paper is not curled.
    Fan the stack of paper.

  8. Gently put the paper in the tray print side down and top edge first.

    • Make sure the paper is flat in the tray.

    • Make sure the back edge of the paper is not touching the back of the paper tray.

    image


    If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.

  9. Gently adjust the paper width guides (1) to fit the paper.

    • Make sure the paper width guides touch both sides of the paper stack.

    • Be careful not to push the paper in too far; it may lift at the back of the tray and cause feed issues.
    image

  10. Close the output paper tray cover.
    image
  11. Slowly push the paper tray completely back into the machine.
    image



DO NOT use the paper support flap for Legal size paper.


Setting the paper size to Legal

Follow the steps below to set your Brother machine's Paper Size to Legal:

*If your Brother machine has a touchscreen, follow the steps under "For Touchscreen models" below.
  1. Press Menu .
  2. Press the Up or Down arrow key to choose Paper Size.
  3. Press OK.
  4. Press the Up or Down arrow key to choose Legal.
  5. Press OK.
  6. Press Stop/Exit.

<For Touchscreen models>


  1. Press Settings(Settings).
  2. Press the Up or Down arrow key to display General Setup.
  3. Press General Setup.
  4. Press the Up or Down arrow key to display Paper Size.
  5. Press Paper Size.
  6. Press the Up or Down arrow key to display Legal.
  7. Press Legal.
  8. Press Home(Home).

Related Models

DCP-J152W, MFC-J245, MFC-J285DW, MFC-J450DW, MFC-J470DW, MFC-J475DW

If you need further assistance, please contact Brother customer service:

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