FAQs & Troubleshooting
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PDS-6000
64 Results
1.
"Multifeed" or "Multifeed is detected."
2.
Document misfeeds.
3.
"Document Jam/too Long" or "A document is jammed in the ADF."
4.
The scanned documents are put into an incorrect order. (macOS)
5.
Change the paper settings. (Using DS Capture)
6.
The scan speed is too slow.
7.
Do not open the ADF cover when scanning.
8.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
9.
I cannot use my scanner when connected through a USB hub.
10.
Change the image settings. (Using DS Capture)
11.
Replace Roller
12.
The rollers are worn.
13.
error 20392 - Scanner not responding, check card, power, and cable.
14.
Unknown error.
15.
Cannot find the scanner.
16.
No document in ADF.
17.
TWAIN or WIA errors appear when starting to scan. (Windows)
18.
Paper suitable for scanning
19.
How to identify your Operating System (OS).
20.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
21.
ADF AFE LVDS test error
22.
Clean the scanner
23.
I cannot install Brother drivers on Debian 10 (Linux)
24.
Delete a network scanner entry. (Linux)
25.
Uninstall the scanner driver. (Linux)
26.
Pre-Required Procedures (Linux)
27.
AFE LVDS test error
28.
FlashROM R/W test error
29.
Check the firmware version.
30.
TWAIN errors appear when starting to scan. (Macintosh)