FAQs & Troubleshooting

Close

PDS-6000

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 10/06/2015 ID: faq00003143_001

TWAIN errors appear when starting to scan. (Macintosh)

The TWAIN driver has not been chosen as the primary source in your scanning application.

Make sure the Brother TWAIN driver is chosen as the primary source.

In Presto! PageManager, click File, Select Source or Import From Scanner and select the Brother TWAIN driver.

Mac OS X v10.6.8 or later users can also scan documents using the ICA Scanner Driver.

Related Models

ADS-1100W, ADS-1600W, PDS-5000, PDS-5000F, PDS-6000, PDS-6000F

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.