FAQs & Troubleshooting
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PDS-6000
64 Results
31.
The rollers are worn.
32.
I cannot save a file downloaded from the Brother support website (For Windows)
33.
Do not open the ADF cover when scanning.
34.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
35.
FlashROM R/W test error
36.
USB R/W test error
37.
A page that is not a blank page is skipped.
38.
Change the paper settings. (Using DS Capture)
39.
Bleed-through is seen in the scanned image.
40.
The scan quality is poor.
41.
The scan speed is too slow.
42.
How to scan a document from a Windows application?
43.
ADF AFE LVDS test error
44.
I cannot install the scanner drivers.
45.
My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
46.
Scan using XSane or GIMP (Linux)
47.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
48.
No document in ADF.
49.
White vertical lines or white stripes appear on the scanned image.
50.
Ultrasonic error
51.
NVRAM R/W test error
52.
Check the firmware version.
53.
TWAIN errors appear when starting to scan. (Macintosh)
54.
The scanned image is skewed (crooked).
55.
Colours in the scanned image are dark.
56.
Download a file from the "Downloads" section and save it to Windows 8 computer.
57.
Paper suitable for scanning
58.
My scanner is connected but it will not feed my document or do anything else.
59.
Clean the scanner
60.
DRAM R/W test error